Digital telephone facts

  • Galaxy Digital Telephone offers flawless digital quality phone service with all of the features that customers expect from their phone service, plus enhancements like the ability to receive voice mail via an email message.
  • Customers can switch to Galaxy Digital Telephone and keep the same phone number and use their existing touchtone phones. Galaxy coordinates the transition of the old telephone number from their current telephone company for them.
  • Galaxy Digital Telephone offers E911 capability. Customers’ 911 calls are routed to the appropriate emergency response agency along with the caller’s location.
  • Trained, professional Galaxy technicians perform the brief installation for customers, and once set up, all of the telephone jacks and existing touchtone telephones in the home will work with Galaxy Digital Telephone.
  • Galaxy Digital Telephone provides customers with the ability to listen to and manage their home voice mail messages from anywhere. All they need is access to a telephone or a computer connected to the Internet.
  • Galaxy Digital Telephone currently provides battery backup in the Multimedia Terminal Adapters (MTAs). The MTA will provide several hours of backup power to keep Galaxy Digital Telephone working when a customer loses power in their home.
  • Galaxy Digital Telephone uses Internet Protocol and not the Internet. Galaxy Digital Telephone calls travel on our private, managed network— not over the public Internet. That makes it superior to other ‘Best Effort’ services delivering phone traffic over the public Internet.
  • Galaxy Digital Telephone customers receive a single, ‘easy to read’ bill for all of their services, including Cable TV and High-Speed Internet services.